Welcome to Onerarefind.com, a curated marketplace for unique antiques and vintage treasures. Our sellers operate independently and offer their own shipping terms. Please review this general shipping policy along with the individual seller’s shipping policy, which can be viewed on their respective store profiles.
- Seller-Specific Shipping Policies
Each seller on Onerarefind.com is responsible for managing their own shipping process. Buyers should review the seller’s specific shipping policy by visiting their store profile before completing a purchase.
Sellers may offer various shipping options, including standard, express, and international shipping, along with different handling and delivery times.
- General Shipping Timeline
Unless otherwise stated by the seller, the basic time to ship products after purchase is 3 to 5 business days. Once the item is dispatched, the seller will provide tracking information (if available), so you can follow the progress of your order.
– Handling Time: Sellers are expected to process and prepare items for shipment within 3 to 5 business days after the purchase is confirmed.
– Shipping Time: Delivery times will depend on the location of the buyer, the shipping method selected, and the seller’s specific terms.
Please note that delivery times may vary based on the shipping carrier, the destination, and any unforeseen delays such as customs clearance, weather conditions, or holiday rushes.
- Shipping Costs
Shipping fees are set by the seller and are displayed at checkout. Depending on the seller, shipping costs may vary based on factors like:
– Weight and dimensions of the item.
– Shipping destination.
– Selected shipping method (standard, express, etc.).
Please review the shipping costs carefully before completing your purchase, as they are non-refundable unless the seller’s policy states otherwise.
- International Shipping
Some sellers may offer international shipping options. Buyers are responsible for any customs duties, taxes, or additional fees that may be incurred upon arrival in the destination country. Be sure to check the seller’s shipping policy to confirm whether international shipping is available and for any additional details.
- Order Tracking
When your order is dispatched, the seller will provide tracking details if available. Tracking updates are managed by the carrier chosen by the seller, and any issues with delivery should be directly addressed with the shipping carrier.
- Lost or Damaged Shipments
– Lost Shipments: If your package does not arrive within the estimated delivery time, please first contact the seller through their profile to address the issue. Sellers are responsible for helping you track down your order or filing claims with the shipping carrier.
– Damaged Shipments: If the item arrives damaged, buyers should notify the seller immediately upon receipt and provide photographic evidence of the damage. Sellers will either arrange a return or refund according to their specific policy.
- Non-Delivery Issues
In case the seller fails to ship the item within the stated shipping timeline and does not provide an acceptable reason or update, buyers may escalate the matter by contacting Onerarefind.com at contact@onerarefind.com. We will attempt to mediate and resolve the issue between the buyer and seller.
- Platform Liability
Onerarefind.com serves as a marketplace platform and is not directly responsible for shipping the items. All shipping-related matters, including delivery delays or damage, should be resolved directly with the seller. However, we are committed to ensuring that all sellers adhere to fair shipping practices and will take appropriate action against sellers who violate platform guidelines.
For additional support or questions, feel free to reach out to us at contact@onerarefind.com.
This policy provides a clear framework for buyers, emphasizes the seller’s autonomy, and outlines Onerarefind.com’s mediation role in case of disputes or delays.